{"xsrfToken":"3e5218962ae08c5a9a5f96e80587d555e406ef3f_lout","branding":{"id":"13","key":"sr","name":"Client Services","portalBaseUrl":"/servicedesk/customer/portal/13"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/3d57b212-54a7-46e1-97af-1d58cb0bb1b5/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5MGUyZjRlOS05ZmViLTQyZTctYWQ5OS01NWM3YzBlOGU3ZDkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjNkNTdiMjEyLTU0YTctNDZlMS05N2FmLTFkNThjYjBiYjFiNSI6WyJyZWFkIl19LCJleHAiOjE3NjI3NDg3MzYsIm5iZiI6MTc2Mjc0ODEzNn0.-eaBOXSxX1NmD4cFU0mwM8ZfxNyigRPoejQdWfuQD6s&client=90e2f4e9-9feb-42e7-ad99-55c7c0e8e7d9&mode=fit","logoId":"3d57b212-54a7-46e1-97af-1d58cb0bb1b5","isLogoAvailable":true,"helpCenterTitle":"How can we add value for you today?","sharedPortalName":"MainStreet Design Service Desk","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"How can we add value for you today?","sharedPortalName":"MainStreet Design Service Desk","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#ce070b","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file//image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5MGUyZjRlOS05ZmViLTQyZTctYWQ5OS01NWM3YzBlOGU3ZDkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOiI6WyJyZWFkIl19LCJleHAiOjE3NjI3NDg3MzYsIm5iZiI6MTc2Mjc0ODEzNn0.-l9pzGTXZ4v5OTo7HnuOSq3sz8Ka8s-lhyN_cVSIk7o&client=90e2f4e9-9feb-42e7-ad99-55c7c0e8e7d9&height=300&mode=fit","bannerMediaApiFileId":"","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"13","key":"sr","projectId":10181,"serviceDeskId":13,"name":"Client Services","description":"<p>Welcome! You can raise a request for Service Requests using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/13","reqTypes":[{"id":"53","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://mainstreetdesign.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[32],"key":""},{"id":"62","name":"Fix an account problem","descriptionHtml":"","callToAction":"Fix an account problem","introHtml":"<p>Having trouble accessing certain websites or systems? We'll help you out.</p>","icon":10518,"iconUrl":"https://mainstreetdesign.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10518","groups":[32],"key":""},{"id":"50","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10536,"iconUrl":"https://mainstreetdesign.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[33],"key":""},{"id":"61","name":"Report a problem","descriptionHtml":"","callToAction":"Report a problem","introHtml":"<p>Let us know if something isn't working properly and we'll aim to get it back up and running quickly.</p>","icon":10521,"iconUrl":"https://mainstreetdesign.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10521","groups":[33],"key":""},{"id":"72","name":"Report an Bug","descriptionHtml":"","callToAction":"Report an Bug","introHtml":"","icon":10511,"iconUrl":"https://mainstreetdesign.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[32],"key":""},{"id":"66","name":"Request a campaign","descriptionHtml":"","callToAction":"Request a campaign","introHtml":"<p>Want to kick off a new marketing campaign? Submit a request here.</p>","icon":10523,"iconUrl":"https://mainstreetdesign.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10523","groups":[32],"key":""},{"id":"60","name":"Request a change","descriptionHtml":"","callToAction":"Request a change","introHtml":"<p>Request a change or update to an existing website or web page.</p>","icon":10528,"iconUrl":"https://mainstreetdesign.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10528","groups":[32],"key":""},{"id":"56","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10539,"iconUrl":"https://mainstreetdesign.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10539","groups":[33],"key":""},{"id":"49","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10520,"iconUrl":"https://mainstreetdesign.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[32],"key":""},{"id":"51","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10541,"iconUrl":"https://mainstreetdesign.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[],"key":""},{"id":"58","name":"Question for Analytics","descriptionHtml":"","callToAction":"Question for Analytics","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10565,"iconUrl":"https://mainstreetdesign.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10565","groups":[],"key":""},{"id":"52","name":"Question for design","descriptionHtml":"","callToAction":"Question for design","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10549,"iconUrl":"https://mainstreetdesign.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[],"key":""},{"id":"57","name":"Question for Marketing","descriptionHtml":"","callToAction":"Question for Marketing","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10565,"iconUrl":"https://mainstreetdesign.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10565","groups":[],"key":""},{"id":"63","name":"Request a design asset","descriptionHtml":"","callToAction":"Request a design asset","introHtml":"<p>Need help creating a new design asset (eg, logo, ad, or illustration)? Submit a request here.</p>","icon":10535,"iconUrl":"https://mainstreetdesign.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[],"key":""},{"id":"64","name":"Request a design change","descriptionHtml":"","callToAction":"Request a design change","introHtml":"<p>Need to make changes or improvements to existing work? Submit a request here.</p>","icon":10532,"iconUrl":"https://mainstreetdesign.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10532","groups":[],"key":""},{"id":"65","name":"Request a design project","descriptionHtml":"","callToAction":"Request a design project","introHtml":"<p>Need design help for a project, campaign, or event? Submit a request here.</p>","icon":10535,"iconUrl":"https://mainstreetdesign.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[],"key":""},{"id":"67","name":"Request a report or data analysis","descriptionHtml":"","callToAction":"Request a report or data analysis","introHtml":"<p>Need help with report or data analysis? Submit a request here.</p>","icon":10526,"iconUrl":"https://mainstreetdesign.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10526","groups":[],"key":""},{"id":"69","name":"Request marketing review","descriptionHtml":"","callToAction":"Request marketing review","introHtml":"<p>Need help to review or improve content? Submit a request here.</p>","icon":10523,"iconUrl":"https://mainstreetdesign.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10523","groups":[],"key":""},{"id":"68","name":"Request New Analytics or Pixels","descriptionHtml":"","callToAction":"Request New Analytics or Pixels","introHtml":"<p>Need help with report or data analysis? Submit a request here.</p>","icon":10526,"iconUrl":"https://mainstreetdesign.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10526","groups":[],"key":""},{"id":"55","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10535,"iconUrl":"https://mainstreetdesign.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[],"key":""}],"reqGroups":[{"id":32,"name":"Submit Work Order"},{"id":33,"name":"Client Account Services"}],"orderMapping":{"14":[72,65,64,63,52],"17":[72,68,67,58],"16":[72,69,66,57],"15":[72,62,61,60,49],"32":[72,60,49,62,53,66],"33":[61,50,56]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"0f021712-27a4-3407-abce-a18daec51339","appLinkName":"","appLinkUrl":"","spaceKey":"SR","spaceName":"Service Requests","spaceUrl":"","isServer":false},"labels":[],"projectKey":"CSR","serviceDeskId":13,"kbLinkDomainURLs":["https://mainstreetdesign.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":13,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"CSR","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5MGUyZjRlOS05ZmViLTQyZTctYWQ5OS01NWM3YzBlOGU3ZDkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDE4MSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl19LCJleHAiOjE3NjI3NDkzMzYsIm5iZiI6MTc2Mjc0ODEzNn0.OXVwfD-yzlZ2r8WKGymkUSz1tmEOHIYZkGMeOMkgER4","targetCollection":"upload-project-10181","endpointUrl":"https://api.media.atlassian.com","clientId":"90e2f4e9-9feb-42e7-ad99-55c7c0e8e7d9","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"sharedPortal":{"name":"MainStreet Design Service Desk","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://mainstreetdesign.atlassian.net/wiki","kbLinkDomainURLs":["https://mainstreetdesign.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}